G.Y.S.T BAGS ARE WARRANTED AGAINST MANUFACTURER DEFECTS IN MATERIAL AND WORKMANSHIP FOR 1 YEAR FROM THE DATE OF PURCHASE. THIS WARRANTY DOES NOT COVER DAMAGE FROM NORMAL WEAR AND TEAR, ACCIDENT, ABUSE, OR THE NORMAL BREAKDOWN OF COLORS AND MATERIALS. LUGGAGE DAMAGE INCURRED DURING AIRLINE HANDLING IS NOT COVERED BY THIS WARRANTY, AND CLAIMS IN SUCH CASES SHOULD BE MADE DIRECTLY WITH THE AIRLINE. BAGS CONSIST OF: BACKPACKS, DUFFLE BAGS, LUGGAGE.
We select the most advanced manufacturing site on the planet to provide you the best possible quality.
TWO YEARS WARRANTY ON PARTS AND LABOR ON MANUFACTURER DEFECTS.
G.Y.S.T IS A SMALL US COMPANY AND WE ARE VERY SERIOUS ABOUT CUSTOMER SERVICE AND CUSTOMER SATISFACTION.
IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE DO NOT HESITATE TO LET US KNOW.
YOU MAY RETURN OR EXCHANGE YOUR PURCHASES WITHIN 30 DAYS OF YOUR PURCHASE DATE PROVIDED THEY ARE IN NEW UNUSED CONDITION AND THE PRODUCTS HAVE THE ORIGINAL PACKAGING.
RETURNS WILL QUALIFY YOU TO A STORE CREDIT, PROMOTIONAL CAMPAIGNS DO NOT QUALIFY FOR REFUND.
ALWAYS EMAIL US AT info[at]gystconcept.com BEFORE MAKING A RETURN.
RETURNS ARE PROCESSED UPON RECEIPT OF THE PRODUCTS PLEASE ALLOW 7 TO 14 DAYS FOR US TO VERIFY YOUR PRODUCT AND PROCESS THE REFUND
CUSTOMERS ARE RESPONSIBLE FOR SHIPPING COSTS UNLESS THE PRODUCT IS DEFECTIVE OR AN ERROR HAS OCCURRED WHEN FILLING THE ORDER. PLEASE BE SURE TO SHIP THE PACKAGE WITH A CARRIER THAT CAN PROVIDE TRACKING AND INSURANCE. GYST IS NOT RESPONSIBLE FOR PACKAGES THAT ARE DAMAGED DURING RETURN SHIPMENT AND IF RECEIPT BY OUR RECEIVING DEPARTMENT CANNOT BE VERIFIED.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.